From assignments and grades to scheduling and communication, staying up-to-date and in touch with students and parents is essential to student achievement.
Home Access Center provides parents and guardians with helpful information to support and guide their children through the educational process. Parents can access a convenient web portal to view their student’s test scores, attendance, assignments, discipline records, and more information available anywhere and at any time.
The Home Access Center is an online information system that allows parents/guardians and secondary students access to view student information such as:
- Daily Summary of Attendance, Schedule, Discipline Incidents, Classwork, and Student Performance
- View Assignments Anytime, Anywhere
- Current Class Schedule, and Dropped Classes
- Student Information, Emergency Contacts, and Calendars
- Discipline Records
- Report Cards
- Teacher Alerts, Notes, and Comments
- Teacher Contact Information
FREQUENTLY ASKED QUESTIONS
This document was created to answer questions about Home Access Center, the district’s parent portal. If you have any further questions, support for Home Access Center is available via email at [email protected].
When emailing [email protected] be sure to include the student name, school ID number, name of the campus, and a parent email address to which the account is attached.
How do I create a HAC account?
To create a HAC account, you must be listed as the student’s guardian in the school records, provide a current email address and home address. If you need to be designated as a guardian please contact the registrar at your child’s school before registering for a HAC account. If you need to update your email address or contact home address, please send an email to [email protected] for assistance.
To register a new HAC account, you will navigate to the Aldine ISD webpage, select PARENTS/STUDENTS > Parent Resources > Home Access Center or visit the site directly at https://hac.aldineisd.org/HomeAccess. There you will find instructions describing how to create a HAC Account.
Do I need a valid email address to sign up for HAC?
Yes. All HAC users must have a valid email address listed on their contact record at the school in order to register for an account. If you do not have an email address, you can create one by using any free source such as Yahoo or Gmail. To add an email address to your contact information, please send an email to [email protected] Email addresses for each contact on the account must be unique in order for Forgot Password to work.
I have more than one email account. Can all of them be listed in eSchool?
No. eSchool only allows for one email address per contact. That email address becomes an active email link for teachers within Teacher Access Center. Each contact on the account should have a unique email address.
I have more than one student in the district. Can I use one account to access all my students?
Yes, one HAC account may be set up to access multiple students. Email [email protected] to have multiple students “linked” to your account if they are not already.
How do I change my password?
If you wish to change your password, place your cursor over your name in the top right of the web page and then click on My Account and follow the prompts.
How do I change my challenge questions?
The challenge questions allow you to reset your password and/or username if you have forgotten that information. To update your challenge questions and answers, place your cursor over your name in the top right of the web page and click on My Account.
I forgot my password. What should I do?
You may retrieve your password by visiting the Home Access Center login page and clicking on the forgotten password link. Email addresses for each contact on the account must be unique in order for Forgot Password to work.
I’ve forgotten my password and tried to retrieve it but never received an email. What should I do?
Verify the email is not in your spam or junk folder. If you still cannot locate it, your email address may be incorrect in HAC. Please send an email to [email protected] for assistance. NOTE: Email addresses for each contact on the account must be unique in order for Forgot Password to work.
My neighbor is listed as an emergency contact on my student’s record. Will she/he be able to see my child’s information in HAC?
Only contacts that are listed as “guardian” in the contact record will be able to access student information through a HAC account. Contact the registrar at your child’s school to update contact information.
My HAC account is in English/Spanish and I want to change the language. What should I do?
Email [email protected] to request a different display language on your HAC account.
What if I have a question about my child’s grades or assignments?
Please contact your child’s teacher directly. You can email teachers by clicking the teacher’s hyperlinked name in Home Access Center. Grades that appear on HAC are as current as the teacher’s gradebook. Please allow adequate time for teachers to grade papers and enter the grades into the system.
What should I do if I see incorrect student information in Home Access Center?
If you see any incorrect information displaying for your student(s) in Home Access Center, please notify the registrar at your child’s school.
Can I get alerts on grades, discipline, and attendance?
To setup event alerts, place your cursor over your name in the top right of the web page and click on My Alerts.
I need additional support. Who can help me?
Email [email protected] for assistance. Be sure to include the student name, school ID number, name of the campus, and a parent email address to which the account is attached.